First, make sure you are listed as an attorney of record in the case. If you are listed on the docket sheet, contact your organization’s technical support or review your e-mail settings to verify whether your server restricts e-mail from the CM/ECF System.

If you continue to experience difficulties, please contact the CM/ECF Help Desk at 1-866-450-1859 from 8:30 a.m. to 5:00 p.m., Eastern Time or send an email to: cmecf_helpdesk@cit.uscourts.gov.