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52. I tried to access Query and received the following message: “Security violation: You do not have access rights to this program (iquery.pl). Please contact the Systems Administrator if you feel this is in error. This access attempt has been logged.”

CMECF FAQ Group: 
Technical Issues
Type: 
CM ECF FAQ
Answer: 

Most likely your internet browser cache needs to be cleared.

Internet Explorer:

1. Click on the cog wheel icon on the upper right corner of the window and select Internet Options.
2. From the "Browsing history" area, click the Delete button.
3. In the next dialog box, check all boxes and then click Delete. Click Apply and then OK.
4. Close the browser.
5. Run Internet Explorer again and log into the system.

Mozilla Firefox:

1. If you do not see the Tools menu at the top of the window, right click on any blank area of the Firefox window title bar and select Menu Bar. You may right-click again and deselect Menu Bar to hide the menu again.
2. Open the Tools menu and choose Options.
3. From the left navigation options, select Privacy and Security. Then click on Clear Data under the "Cookies and Site Data" section.
4. Close the browser.
5. Run Mozilla Firefox again and log into the CM/ECF system.

Note: Your software may be different than what is described in these instructions. Please consult your technical support staff or software provider if you require additional help.