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Click on the question for answers....

Getting Started

Can the general public view CM/ECF cases and documents?

Are there fees for using the CM/ECF System?

How do I become an authorized CM/ECF user?

Is training available for attorneys and law firm staff?

What hardware and software are needed to file documents in the CM/ECF System?

Why is Netscape preferred over Internet Explorer?

Who do I contact to get Help?

Access to CM/ECF

I’m not getting e-mail notifications in cases in which I am involved, but I have registered for CM/ECF and received a log-in and password, what’s wrong?

I registered for CM/ECF but have not received a log-in and password. How can I check on this?

How can I make changes to my primary and secondary e-mail addresses?

Why isn't my login and password working?

Do I need to have a PACER account to access the CM/ECF System?

I am changing firms. Do I need to establish a new e-filing login and password?

I've lost my password. Do I need to register again?

PDF

What is a PDF document?

How do I make a PDF document with Adobe Acrobat?

My document is not in a word processing format, how do I file it?

I filed a public version of a document, with redacted text suppressed, yet other CM/ECF users were able to view the entire document, including confidential redacted portions, how can this be?

Case Related Issues

When is a filing due?

Do documents need to be in a particular format in order to be filed in the CM/ECF System?

I can= t find the event for my motion, what do I do?

I=m having problems with my computer and the deadline is here, what can I do?

I made a mistake in my filing, how do I correct it?

Are any documents precluded from being filed electronically?

Where can I get forms?

I know that my password is my signature but what do I do if I am filing a stipulation that other attorneys have signed?

Can I receive e-mail notices and still receive documents by mail?

Can I just file one Notice of Consent to Electronic Service for all of my cases?

If I consent to electronic service, will I get the five extra days to respond to motions?

Will I get the five extra days to respond if the document is hand-delivered?

Can I submit a Motion to Intervene and the subsequent Notice of Appearance, Form 13, and Form 17 as just one filing?

Technical Issues

What does "Internal Server Error" mean?

I submitted a document and I got the message, "You cannot load this file because it's over 5 Megabytes (MB)", what do I do?

I tried to file a document and there is a message that says "ERROR: Document is not a well-formed PDF document", what is wrong?

I tried to file a PDF document and I get a message that states: "ERROR: This document has security measures in effect, such as password protection or access restriction. This PDF document cannot be accepted." - What should I do?

Is the System secure?

I want to file electronically but cannot access Civil Events. What is wrong?

If you have any questions - Please contact the CM/ECF Help Desk at 866-450-1859 or send an email to cmecf_helpdesk@cit.uscourts.gov.

 

 

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