Click on the question for answers....
Getting Started
Can the
general public view CM/ECF cases and documents?
Are there
fees for using the CM/ECF System?
How do I become
an authorized CM/ECF user?
Is training
available for attorneys and law firm staff?
What hardware and software are needed to file documents in
the CM/ECF System?
Why is Netscape preferred over Internet Explorer?
Who do I contact to get Help?
Access to CM/ECF
I’m not getting e-mail notifications in cases in which I
am involved, but I have registered for CM/ECF and received a log-in and
password, what’s wrong?
I registered for CM/ECF but have not received a log-in
and password. How can I check on this?
How can I make changes to my primary and secondary
e-mail addresses?
Why isn't my
login and password working?
Do I need to have a PACER account to access the CM/ECF
System?
I am changing firms. Do I need to establish a new e-filing
login and password?
I've lost my
password. Do I need to register again?
PDF
What is a PDF document?
How do I make a PDF document with Adobe Acrobat?
My document is not in a word processing format, how do I
file it?
I filed a public version of a document, with redacted
text suppressed, yet other CM/ECF users were able to view the entire document,
including confidential redacted portions, how can this be?
Case Related Issues
When is a
filing due?
Do documents need to be in a particular format in order to
be filed in the CM/ECF System?
I can= t find the
event for my motion, what do I do?
I=m having
problems with my computer and the deadline is here, what can I do?
I made a mistake in my filing, how do I correct it?
Are any documents precluded from being filed
electronically?
Where can I get forms?
I know that my password is my signature but what do I do
if I am filing a stipulation that other attorneys have signed?
Can I receive e-mail notices and still receive documents
by mail?
Can I just file one Notice of Consent to Electronic
Service for all of my cases?
If I consent to electronic service, will I get the five
extra days to respond to motions?
Will I get the five extra days to respond if the
document is hand-delivered?
Can I submit a Motion to Intervene and the subsequent
Notice of Appearance, Form 13, and Form 17 as just one filing?
Technical
Issues
What does
"Internal Server Error" mean?
I submitted a document and I got the message,
"You cannot load this file because
it's over 5 Megabytes (MB)", what do I do?
I tried to file a document and there is a message that says
"ERROR: Document is not a
well-formed PDF document", what is wrong?
I tried to file a PDF document and I get a message that
states: "ERROR: This document has
security measures in effect, such as password protection or access
restriction. This PDF document cannot be accepted." -
What should I do?
Is the System secure?
I want to file electronically but cannot access Civil
Events. What is wrong?
If you have any questions - Please contact the CM/ECF Help Desk at 866-450-1859 or send an email to cmecf_helpdesk@cit.uscourts.gov.
