Technical Issues

I want to file electronically but cannot access Civil Events. What is wrong?

1. Did you attend training? Your E-Filing rights are only activated after you have attended a CM/ECF training class. If you have not attended training and need to file electronically, then you must call Tina Potuto Kimble, Clerk of the Court, in order to obtain activation approval. She can be reached by calling 212-264-2814 or e-mailing Tina_Kimble@cit.uscourts.gov.

2. If you first logged in as a Public User and then logged in as an Attorney, your cache needs to be cleared.

Netscape:

  1. Open the Edit menu and choose Preferences.
  2. Under the Advanced category, click cache. (If no subcategories are visible, double-click Advanced to expand the list.)
  3. Click on Clear Cache to clear the disk cache. (The Cache Preferences panel allows you to adjust the Netscape memory and disk cache.)

Internet Explorer:

  1. Open the Tools menu and choose Internet Options.
  2. From the Temporary Internet Files area, choose Delete Files.
  3. In the next dialog box, choose all offline content and then press OK.

 

Please send questions or comments about this website to: webmaster@cit.uscourts.gov